Frequently Asked Questions
Everything you need to know
Can I have my order gift wrapped?
Absolutely! 🎁 Elevate your gift-giving experience with our exquisite organza bag packaging, adorned with delicate shredded paper for a touch of elegance. Have something specific in mind? We're here to bring your vision to life! Simply reach out to us, and we'll tailor a beautifully wrapped gift just for you. For larger orders or special requests, let's chat about creating something truly unforgettable. Your perfect present awaits at Couple Things. ✨
Do you offer same-day delivery?
🚚 While we don't currently offer same-day delivery, we're excited to share that we provide same-day dispatch on weekdays! Once your order sets sail, you can expect its delightful arrival within 3-5 business days. Our aim is to ensure your goodies reach you swiftly and safely, spreading joy every step of the way. Thank you for your patience and trust in us! 🌟
Can we pick up our own orders?
Absolutely! 🏙️ For our lovely neighbors in London or those who just can't wait for delivery, why not swing by and pick up your order in person? It's like a mini adventure to meet us in real life! Plus, if you opt for the charm of face-to-face, we happily accept cash payments. Your convenience and happiness are our top priorities at Couple Things! 🎀
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